We provide innovative messaging applications which utilise SMS, interactive voice and email to improve the efficiency of your customer contact with a core focus on billing, payments and collections
Omni-channel contact provides a smooth and effective route to customer engagement, allowing you to streamline operations.
The platform adheres to the most stringent security and compliance standards, ensuring that payments are processed securely.
Data protection is integrated into the foundations of our products and services.
Our analysis and data-mining techniques allow you to stem losses and understand the effectiveness of various communication channels.
Our platform offers the flexibility to tailor your approach to a particular customer subset, for instance a high-level risk category, in order to maximise collections.
Real-time reports are available and accessible across multiple file formats, and can be delivered via various channels (email, SFTP, API).
Data visualisation allows you to identify & understand successes & failures in real-time, & subsequently make the necessary changes to optimise performance.
The root of our success lies with our in-house team of experts, who ensure that customers are contacted in the most effective manner.