Quickly and effectively notify cardholders of potentially fraudulent account activity.
Fraud losses impact every business, damaging consumer confidence and revenue growth. Revive Managenment delivers expedited proactive communications to your cardholders through immediate multi channel customer interactions, including voice, text, and email messaging. Through personalised and interactive contact strategies, Revive Management provides a cost effective solution that accelerates fraud confirmation and investigation, while freeing your fraud agents for higher value activities.
Optimise your fraud management program with proactive communications to confirm fraud earlier, reduce the expense of fraud mitigation programs, and provide a positive customer experience.
- Send real time alerts and expedite case disposition through integration with fraud detection systems
- Automate cardholder authentication, verification of recent transactions, and prioritisation of treatment based on risk, fraud type, and customer demographics
- Connect cardholders directly to a fraud specialist when a fraud event is confirmed
- Capture account alert preferences and engage cardholders to proactively monitor their own accounts for irregular activity
Would you be interested in a demo?
For more information on our fraud management solutions please call 0844 693 0244 to speak with a member of the team or click here to send us your details and a member of the team will call you back within one hour.