Revive Lifecycle Solutions | Multi Channel Communications | Revive Management
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Solutions

Our omni channel platform enables us to develop some really innovative communication solutions for our clients which aren’t always focused on payments & collections.

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    Web

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    SMS

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    Voice

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    Email

Notify

Keeping customers up to date in today’s fast paced world is really important if you want to deliver a great and expected level of service to your customers. Our solutions allow you to notify your customers across multiple touchpoints; whenever and wherever they need it.

We understand that agility and functionality is key so have built a user interface which provides the autonomy to do whatever it is you require; whether that be set up a new campaign, change a messaging strategy, alter the message pacing or update compliance settings.

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    Order updates

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    Data capture forms

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    Alerts

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    Reminders

Survey

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    SMS, voice, web and email

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    Notifications and alerts

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    Reporting dashboard

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    ISO27001 secure and scalable

Many large organisations are aware of the fact that it’s important to listen to their customers, but do they really understand the value in the information they’re gaining?

Our omni-channel survey solutions have been designed to capture survey metrics across multiple contact channels in real time. Allowing the customer to provide their feedback; when, how and where suits them.

We have developed a robust and automated management system which takes the onus away from you and delivers real time notifications of feedback alerts to your team.

Our sentiment analysis tools give you the insight into what and how customers are saying. These combined tools allow you to proactively manage customer feedback and channel this rich source of information into an overall improvement in your operations.