22 Feb Satisfied Customers are Great!
Due to the ever increasing number of price plans and packages from utility companies it is becoming difficult to choose who offers the best service and cost.
Companies not only have to be consumer friendly but also have to put the consumer at the very centre of their brand recognition.
Whilst prices are an important part of the consumers choice other aspects of the supplier are taken into consideration in order to make an informative and correctly analysed decision.
Of prime importance is believability of the company by the customer to deliver its promises and this is achieved by instilling trust in the consumer enabling the prospective customer to pick a new supplier.