Insurance
Net Promoter Score & Survey
The Revive Management multi-channel proactive customer communications platform provides insurance companies a cost effective method to obtain informative feedback from customers via interactive voice messaging and SMS. The surveys can be carried out in real time and reported in real time after an event such as inbound calls to agents, post claim follow up and [...]
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Debt Collection
The Revive Management multi-channel proactive customer communications platform allows insurance companies to communicate with its customers via interactive voice messaging, dialler, email and SMS. Payments can be taken automatically from customers via interactive voice, SMS and email freeing up call centre agents time for more complex tasks. Customers can always choose to speak to an [...]
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Insurance Renewals
The Revive Management multi-channel proactive customer communications platform provides insurance companies a method to remind customers of insurance renewals via Interactive Voice Messaging, SMS and email. Customers can be directed to an agent, provide an SMS confirmation of insurance renewals or be directed online. Features Hosted by us so no hardware, maintenance or upgrades required [...]
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Sales and Marketing
The Revive Management multi-channel proactive customer communications platform enables insurance companies to grow their customer base through effective sales and marketing solutions. By utilising our hosted dialler, 2 way SMS and email customers can be easily and efficiently contacted with the option to communicate back via their preferred method. Features Hosted by us so no [...]
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Agent SMS Portal
The Revive Management multi-channel proactive customer communications platform, allows call centre agents to send adhoc or templated SMS to customers. As with all of Revive Managements tools, there are no hardware costs and we maintain, host and upgrade everything for you. Uses of the agent desktop could be to inform customers of their reference number, [...]
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