Multi Channel Communications

Debt Collection Agencies

Solutions -Multi Channel Communications

Interactive Voice Messaging

Create a personalised and interactive dialog with your customers using professionally recorded, automated voice messages.  Interactive Voice Messaging is now widely used by the debt collection industry to improve collection rates and right party contacts. Revive Management’s interactive voice messaging services are used to communicate relevant and personalised information to debtors.  Use our platform to [...]

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Interactive SMS

Interactive SMS & Text to Pay

Our SMS platform has solutions ranging from very simple 1 way SMS broadcasting to fully automated to take SMS payments from debtors.  We are able to tailor the solution to your requirements whether simple or not. Our interactive text messaging makes it possible for debt collection agencies to engage with their debtors in a highly [...]

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Hosted Dialer

Hosted Dialler

Cloud-based services have emerged as the leading alternative to premise-based systems due in large part to their flexibility, accelerated deployment time and cost-effective model. Our hosted predictive dialler is a comprehensive offering that allows organisations to replace their on-premise investments entirely and cost-effectively address capacity issues and support disaster recovery needs.   We uniquely offer a [...]

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Interactive IVR

Inbound IVR

Support your proactive customer communications with an inbound IVR solution that identifies callers to deliver a personalised message and reduce inbound calls to your contact centre. Configure your proactive customer communications strategies with a unique inbound number that fully automates the customer interaction, or simply connects callers directly to your contact centre or another self-service [...]

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Agent SMS Portal

Agent SMS Portal

Revive Management’s Agent SMS Portal can be used to allow agents to send ad hoc SMS messages from their desktop.  This could be for after call or in call work to confirm details such as a payment authorisation code, appointment confirmation or an alterative telephone numbers for other departments.  The uses are endless. Should the [...]

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Email Messaging

Email Messaging

Email remains one of the few digital communications channels that allows you to visually connect with consumers, immediately drive them to your website, and provide confirmation details for important transactions. Revive Management email messaging lets you create personalised messages and leverage graphics for a sophisticated look and feel.  When used in part of a multi-channel blending strategy, [...]

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